Why Agencies Switch

6 Reasons Agencies Choose homecareOS Over Access Group

Access Group is the most widely used care software in the UK. But size does not always mean the best fit for your agency.

Simpler

Simplicity Over Complexity

Access requires lengthy implementation projects, consultants, and training programmes. homecareOS is intuitive from day one. Coordinators are productive within hours, not weeks.

Per carer

Transparent Pricing, No Enterprise Fees

Access charges enterprise licence fees per user (including coordinators and back-office), plus implementation. homecareOS is simple per-carer pricing. Your office team is unmetered, with no per-user fees, no implementation charges and no annual contracts. There's also a free starter tier for agencies under 5 carers.

Unique to homecareOS

Bradford Factor Scoring

Automatic absence pattern analysis (S² × D) with RAG thresholds. homecareOS calculates Bradford Factor automatically.

Unique to homecareOS

Cover Finder

Scores available carers out of 100 on continuity with that person (45), headroom against their contracted hours (30) and travel to the address (25), and puts the ranked list in front of the coordinator, who decides. Included as standard.

Purpose-Built

Built for Home Care, Not Everything

Access is a generic enterprise suite covering HR, finance, payroll, and dozens of sectors. homecareOS is purpose-built exclusively for UK domiciliary care. Every feature serves your agency.

Days, Not Months

Fast Setup

Access implementations typically take weeks or months with dedicated project managers. homecareOS agencies are live in days: onboard your team, import your data, and start scheduling.

Feature-by-Feature

Full Comparison Table

A transparent look at how both platforms stack up across every major feature category.

Feature homecareOS Access Group
Care Delivery
Care plansYesYes
Care notesYesYes
Task managementYesYes
Risk assessmentsYesYes
Handover notesYesYes
Outcomes trackingYesYes
Incident managementYesYes
PBS (Positive Behaviour Support)PlannedPartial
Medication
eMARYesYes
dm+d integrationPlannedYes
PRN protocolsYesYes
Scheduling
Drag-and-drop rotaYesYes
Rota templatesYesYes
cover finderYesNo
Carer-client matchingYesYes
Route optimisationYesYes
Open shiftsPlannedPartial
Visit Verification
GPS check-in/outYesYes
NFC / QR verificationYesPartial
GeofencingYesYes
Late/missed visit alertsYesYes
Mobile App
Carer mobile appYesYes
Offline modeYesYes
Voice inputPlannedPartial
Compliance
CQC dashboardsYesYes
Four-nation complianceYesNo
Audit trailYesYes
Training managementYesYes
Assured Solutions List (NHS England)NoYes
Finance
InvoicingYesYes
Payroll integrationYesYes
Mileage trackingYesYes
Council billingYesYes
Communication
Family portalYesYes
In-app messagingYesYes
VoIP telephonyYesNo
Integrations
GP ConnectPlannedYes
Payroll systemsYesYes
API accessPlannedYes

Comparison data is based on publicly available information from theaccessgroup.com as of March 2026. If anything is inaccurate, let us know and we will update it.

Enterprise Power. Without the Enterprise Bill.

Book a personalised demo and see why agencies are choosing homecareOS over Access Group: faster setup, simpler tools, and transparent per-carer pricing with the office team unmetered.

Worried about moving your data? See what moves across and why every import can be undone.