Contact information and enquiry form
Contact Information
Have a question or ready to get started? Reach out through any of the channels below and our team will respond promptly.
Phone
Address
homecareOS
F23, 18 Foregate Street
Worcester, WR1 1DN
Office Hours
Monday - Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Send Us a Message
Fill in the form below and we will get back to you within one working day.
What to expect when you contact us
We're a small UK team that responds personally, no offshore call centres, no chatbot queues, no support tickets that vanish into a CRM black hole.
Response within one working day
Every enquiry submitted before 4pm Monday to Friday gets a personal reply the same day. Anything after that lands first thing the next working day. No auto-responders pretending to be people.
Talk to someone who knows the product
You'll speak to people who've actually built or supported the system, not a sales-development rep with a script. Whether you're an agency owner sizing up the platform or a coordinator stuck on a rota import, you'll get a useful answer.
No hard sell
No commission, no contract, no sales quota chasing you, and your office team (coordinators, managers) is always unmetered on our per-carer pricing. It's free for your first 5 carers, then £10 per carer per month. We'd rather help you decide whether homecareOS fits your agency than push you into something you'll regret.
UK-based, UK-focused
Our office is in Worcester. Our team understands CQC, CIW, the Care Inspectorate and RQIA frameworks because we've worked with UK home care providers across all four nations. We're not adapting US software for a UK audience | homecareOS was built here.
Common reasons people get in touch
- Booking a demo, see the rota, mobile app and compliance dashboards in action with your own data. About 30 minutes, no slide deck.
- Migrating from another system, we offer a free import service from Birdie, Access Care Planning, Log my Care, Nourish, CareLineLive, CarePlanner and others. Most agencies are fully migrated within a week.
- CQC compliance questions, PIR auto-population, audit trails, training expiry, incident management. We can walk you through how each maps to your KLOEs.
- Pricing or plan advice, we'll help you work out which tier (Free, then Pro £10 per carer/month) fits your agency and how per-carer pricing works as your team grows.
- Partnership and integration enquiries, payroll, accounting, NHS Spine, GP Connect, ICBs and local authority data sharing.
- Press, careers, or general enquiries, drop a line and we'll route it to the right person. Journalists can find boilerplates, founder background and contact details on the press page.
Find Us
Prefer a Live Walkthrough?
Book a demo and see homecareOS in action, rota, mobile app and compliance dashboards with your own data. Our team will tailor the session to your agency's needs.