homecareOS
VS
OnePlan

OnePlan (now rebranded as OneTouch Essentials) is a cloud-based domiciliary care platform from oneplansoftware.co.uk. It offers rostering with templates, finance modules including invoicing and payroll, a mobile app with NFC/QR check-in and eMAR, care planning with a form builder, and family and medical portals. It targets dom care, residential and assisted living providers, while homecareOS adds AI features, Bradford Factor scoring, four-nation compliance and transparent pricing.

Why Agencies Switch

Where homecareOS Wins

homecareOS: Yes / OnePlan: No

Cover Finder

Finds the best available carer in seconds, scoring on distance, continuity, hours headroom, preferences and schedule fit. homecareOS includes AI capabilities from day one.

homecareOS: Yes (Pro) / OnePlan: No

AI Rota Builder Pro

Builds a full week's rota automatically, optimising for carer preferences, travel time and continuity of care. OnePlan requires fully manual scheduling.

homecareOS: Yes / OnePlan: No

Bradford Factor Scoring

Automatic absence pattern analysis using the S² × D formula with traffic-light thresholds. homecareOS calculates this automatically.

homecareOS: Published pricing / OnePlan: Undisclosed

Transparent Per-Carer Pricing

homecareOS publishes its pricing up front: Start at free for your first 5 carers, then £10 per carer per month, with your whole office team unmetered. There's also a free starter tier for agencies under 5 carers. OnePlan charges for its software but does not publicly disclose pricing.

homecareOS: CQC + CIW + CI + RQIA / OnePlan: CQC only

Four-Nation Compliance

Native support for England (CQC), Wales (CIW), Scotland (Care Inspectorate) and Northern Ireland (RQIA). OnePlan focuses on CQC compliance only.

homecareOS: Yes / OnePlan: No

Family Missed Visit Alerts

Instant notification to family members when a visit is missed, providing peace of mind and transparency. homecareOS includes this from day one.

Side by Side

Feature-by-Feature Comparison

Feature homecareOS OnePlan
Care Delivery
Digital care plansYesYes (form builder)
Care notes / daily logsYesYes
Risk assessmentsYesYes
Handover notesYesPartial
Outcomes & goalsYesPartial
Incident managementYesYes
Medication
eMARYesYes
PRN medicationYesPartial
Scheduling
Drag-and-drop rotaYesYes
Run templatesYesYes
cover finderYesNo
AI rota builderYes (Pro)No
Carer-client matchingYesPartial
Visit Verification
GPS check-in/outYesYes
NFC / QR scanningYesYes
GeofencingYesPartial
Missed visit alertsYesYes
Mobile App
Native mobile appYesYes (iOS/Android)
Offline capabilityYes (full)Yes
Compliance
CQC complianceYesYes
Four-nation complianceYesNo (CQC only)
Audit-ready recordsYesPartial
Training trackingYesPartial
Assured Solutions List (NHS England)NoNo
Finance
InvoicingYesYes
PayrollYesYes
Mileage trackingYesPartial
Council billingYesPartial
Communication
Family portalYes (Premium)Yes (basic)
Medical portalPlannedYes
In-app messagingYesPartial
VoIP telephonyYesNo
Reporting
DashboardsYesYes
ReportsYesYes
KPI trackingYesPartial

Ready to Go Further Than OnePlan?

Book a demo and see how homecareOS gives you AI-powered scheduling, Bradford Factor scoring and four-nation compliance in one platform.

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