homecareOS vs OneTouch Health
OneTouch Health offers digital care planning and eMAR for mid-market UK agencies. homecareOS delivers all that and more, with an cover finder, Bradford Factor scoring, four-nation compliance, and transparent per-carer pricing.
OneTouch Health targets mid-market UK home care agencies with digital care planning, eMAR, and mobile scheduling. homecareOS goes further with AI features, Bradford Factor scoring, four-nation compliance, and transparent per-carer pricing.
Where homecareOS Wins
Transparent Per-Carer Pricing
OneTouch Health charges undisclosed per-user licence fees that grow with your agency. homecareOS publishes its pricing: Start free for your first 5 carers, then £10 per carer per month, with your whole office team unmetered. There's also a free starter tier for agencies under 5 carers.
Cover Finder
When a carer calls in sick, homecareOS scores available carers on distance, continuity, hours headroom, preferences, and schedule fit. homecareOS includes AI features from day one.
Bradford Factor Scoring
Automatic absence pattern analysis (S² × D) with traffic-light thresholds. homecareOS calculates this automatically.
Four-Nation Compliance
CQC, CIW, Care Inspectorate, and RQIA built in from day one. OneTouch focuses primarily on CQC compliance for English agencies.
Family Missed Visit Alerts
Families are instantly notified when a visit doesn't happen. homecareOS includes a family portal and notification system as standard.
Earned Wage Access
Carers can access earned wages before payday, improving retention and reducing financial stress. homecareOS includes financial wellbeing tools as standard.
Feature-by-Feature Comparison
| Feature | homecareOS | OneTouch Health |
|---|---|---|
| Care Delivery | ||
| Digital care plans | Yes | Yes |
| Care notes / daily logs | Yes | Yes |
| Task planner | Yes | Yes |
| Risk assessments | Yes | Yes |
| Body map records | Yes | Yes |
| Outcomes & goals | Yes | Basic |
| Incident management | Yes | Yes |
| Safeguarding workflows | Yes | Basic |
| Medication | ||
| eMAR | Yes | Yes |
| PRN medication | Yes | Yes |
| Medication alerts | Yes | Yes |
| Scheduling | ||
| Drag-and-drop rota | Yes | Yes |
| Run templates | Yes | No |
| cover finder | Yes | No |
| AI rota builder | Yes (Pro) | No |
| Bradford Factor | Yes | No |
| Carer-client matching | Yes | Basic |
| Travel time calculation | Yes | Partial |
| Visit Verification | ||
| GPS check-in/out | Yes | Yes |
| QR/NFC scanning | Yes | Partial |
| Geofencing | Yes | Yes |
| Real-time missed visit alerts | Yes | Yes |
| Live visit monitoring (HUD) | Yes | No |
| Mobile App | ||
| Native mobile app | Yes (PWA) | Yes |
| Offline capability | Yes (full) | No |
| Holiday requests from app | Yes | No |
| Pay transparency on app | Yes | No |
| Compliance | ||
| CQC compliance | Yes | Yes |
| CIW (Wales) | Yes | No |
| Care Inspectorate (Scotland) | Yes | No |
| RQIA (Northern Ireland) | Yes | No |
| Audit-ready records | Yes | Yes |
| PIR submission tools | Yes | No |
| Finance | ||
| Invoicing | Yes | Basic |
| Four-value time model | Yes | No |
| Payroll export | Yes | Basic |
| Council billing | Yes | Partial |
| Invoice financing | Yes | No |
| Earned wage access | Yes | No |
| Mileage tracking | Yes | Partial |
| Staff Management | ||
| Training records & expiry | Yes | Yes |
| DBS tracking | Yes | Yes |
| Supervision management | Yes | Basic |
| Retention risk scoring | Yes (AI) | No |
| Recruitment pipeline | Yes | No |
| Communication | ||
| Family portal | Yes (Premium) | No |
| Commissioner portal | Yes | No |
| In-app messaging | Yes | Basic |
| VoIP telephony | Yes | No |
| Push notifications | Yes | Yes |
| Pricing | ||
| Core platform cost | free, then £10/carer/mo (office team unmetered); free for ≤5 carers | Per-user fees |
| Free to start | First 5 carers, no time limit | Yes (demo) |
| No long-term contracts | Yes | Varies |
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