Built for UK domiciliary care · CQC · CIW · Care Inspectorate · RQIA

Home care software
for UK domiciliary
agencies.

Everything a UK home care agency runs on, recruit and onboard carers, build the rota, invoice your payers, run payroll, and stay compliant across CQC, CIW, Care Inspectorate and RQIA. Built for home care, not care homes.

One platform for onboarding, scheduling, invoicing, payroll and compliance. Live in 15 minutes, no sales call.

Switching from another system? Switch in 7 days. We migrate your live data for you.

The HomecareOS Today screen, showing today's visits, late visits and what needs cover
HomecareOS mobile app visit screen with Check In, Tasks, Medications and more
HomecareOS carer pay dashboard showing projected earnings
4 UK nations covered
99.9% Platform uptime
15 Reports built in
£49 Starts at, per month + VAT

Trusted by care providers across England, Wales, Scotland & Northern Ireland

Aligned with UK Care Industry Standards

Running a Home Care Agency Shouldn't Be This Hard

Running everything through disconnected apps, spreadsheets and phone lines wastes time and puts compliance at risk.

Scattered Systems

Your rota, care records, calls and messages are spread across a scheduling tool, WhatsApp groups, email and a separate phone system. Nothing joins up, so the same update gets typed in two or three times.

Compliance Anxiety

Evidencing every visit correctly and staying inspection ready, across CQC, CIW, Care Inspectorate and RQIA, gets stressful when the proof is scattered across different tools.

Wasted Time

Hours disappear into admin: re-keying the same details from one app to the next, and chasing updates that should have flowed through on their own.

Care plans built around the person, not a blank form.

What someone can do themselves, what they need help with, their wishes and the risks that matter — written in one plan carers can actually use at the door. Assessments, reviews and changes are dated and attributed, so you can show how the plan is kept up to date.

  • Person-centred sections — about me, daily living, health, communication and consent, in the person’s own words where you have them.
  • Assessments and reviews — see what is published, what is still to record, and when the next review is due.
  • Health, medicines and risk on the same record — allergies, conditions and medication support sit with the plan, not in a separate file.
  • Built for UK regulation — a plan can follow CQC, CIW, Care Inspectorate or RQIA frameworks, so the structure matches the nation you work in.
Albert Hughes’s HomecareOS care plan, About me section, with what he can do himself and what he needs support with
About me — what Bert can do himself, and where he wants help.
HomecareOS care plan overview for Albert Hughes, showing published sections, consent, allergies, hours and the next review date
Overview — what is published, and when the next review is due.
Health conditions section of Albert Hughes’s HomecareOS care plan, with allergies and medication support
Health — conditions, allergies and medication support, on the same record.

From invite to hire, on one pipeline.

Follow every applicant through application, documents, references, DBS, interview, offer and onboarding — and keep the staff file an inspector may ask for in one place. The recruitment portal is an optional extra, on top of HomecareOS.

  • A pipeline you can see at a glance — who is at each stage, what is complete, and what still needs to be done.
  • Documents and checks on the applicant’s file — proof of ID, right to work, references and DBS, tracked to a hire.
  • Onboarding into the carer record — when you hire, the work you have already done becomes the staff file.
HomecareOS recruitment pipeline showing applicants at application, documents, references, DBS, interview, offer and onboarding
The pipeline — every applicant, from application through to onboarding.
HomecareOS staff compliance view, with training and DBS checks on the staff file
The staff file — training and DBS, ready if an inspector asks.

Peace of mind for families, with access you control.

Families can see that a visit happened, who attended, and the notes you choose to share. You decide who is invited, and what they can see — so relatives stay informed without a phone call at the end of every run.

  • What families can see — visits, the carer who attended, and care notes you have chosen to share.
  • Access you control — invite the right people, and set what is visible, including whether a family member signs a visit off.
  • Included with HomecareOS — the family portal is part of the platform, at no extra charge.
HomecareOS family portal access settings, where the office invites relatives and controls what they can see
You invite the family, and you control what they can see.
HomecareOS settings for the family portal, including visit sign-off by family and how records outside a visit are shown
Visit sign-off and what appears on the family’s timeline, set by the office.
COVER FINDER

Cover a Gap on the Rota in a Few Taps

When a carer is recorded as off sick, their visits move into the unallocated lane at the top of the rota. Tap one and the cover finder ranks everyone who is free at that time by continuity with the client, contract hours left and travel time, and flags anything to weigh up, such as expired training. Carers who are already booked are listed separately, with the clash spelled out.

Assign the best fit and the visit drops straight into their row, with an undo if you change your mind.

See scheduling and rota →

Illustrative data. The office rota runs in the browser on a desktop or tablet.

From Sign-Up to Go Live in 9 Steps

No complicated setup. No consultant fees. Just follow the steps and you're running.

The HomecareOS Today screen, the office home you see after you create your agency Importing and organising agency data Creating carers and service users Creating visits on the rota Inviting team members Dashboard after going live Carer mobile app with visits Real-time alerts and live map Invoices and compliance reports

Create Your Agency

Set up in under 2 minutes, verify your agency via Companies House, no sales call. Your office team (coordinators, managers, owners) is unmetered.

Import Your Data

Switch in 7 days: we migrate your live data from your existing provider for you, even if they are slow to help, or not helpful at all. Send the CSV exports you can get of carers, clients, visits, care plans, training, DBS checks and registrations, and we'll load them for you. Past care notes and MAR history stay in your old system's export.

Create Carers & Service Users

Add your team and the people they care for. Profiles, contact details, care needs, medications, risk assessments, everything in one place from day one.

Create Visits

Build your rota with drag-and-drop scheduling. Set recurring patterns, assign carers, and let the system handle travel time and conflict detection.

Invite Your Team

Send invites to your carers, family members, and the rest of the office team. Everyone gets their own purpose-built portal, no training needed.

Push the Big GO LIVE Button!

When you're ready, hit Go Live. Your agency is now running on HomecareOS. Your dashboard lights up with real-time data from the very first visit.

Carers Hit the Road

Your carers see their visits on the mobile app and go about their normal day. Any support they need is right there on their phone, or they can contact HomecareOS support via text, email, message, call, or our AI assistant.

Stay on Top of Alerts

Real-time alerts keep your office informed the moment something needs attention. Late visits, missed check-ins, schedule changes, react with confidence, not guesswork.

Invoices, Payroll & Compliance

Generate invoices, run payroll, and produce CQC compliance reports with a few clicks. Everything is already captured from the visits, no double entry, no spreadsheets.

Your Agency in Your Pocket

Purpose-built for field carers on iOS and Android. Everything they need for every visit, even without signal.

Offline Mode

Check in, log notes and record MAR with no signal. Syncs when back online.

Real-time Alerts

Late visit warnings, schedule changes and new assignments pushed instantly.

GPS Check-in

Verified visit times with location proof, no manual timesheets.

Pay Transparency

Projected earnings, payslips and mileage, all visible in the app.

HomecareOS carer app, observations on a visit HomecareOS carer app, today’s visits schedule HomecareOS carer app, medication record on a visit

Trusted by Home Care Agencies Across the UK

Hear from agency owners who have transformed their operations with HomecareOS.

"HomecareOS has so many features, but for us the AI smart care plans was a huge improvement over manually typing everything. Profit/Loss reports were a big help to ensure we are looking at every possible angle for our finances."

Queenta Agency Owner

"HomecareOS has made the agency run so much smoother. In our office the heads up display works wonders to keep the team informed and the real-time alerts have been a huge blessing."

Leslie Manager

"The mobile app is easy to use and now I can book holidays and get alerted to this straight away. The pay section allows me to be in control with personal finances and even makes me want to do more work so I can see it increase."

Sarah Carer

Built by Industry Experts, For Industry Experts

HomecareOS was created by Philip Martin, who brings over 13 years of hands-on experience in home care software and operations. Having worked alongside agencies of all sizes, Philip understands the real challenges you face every day.

That first-hand knowledge is baked into every feature of HomecareOS. This is not generic software adapted for care, it is purpose-built from the ground up for UK home care agencies, with CQC compliance, local authority reporting, and UK-specific workflows at its core.

Our team combines deep care-sector expertise with modern software engineering to deliver a platform that is powerful, reliable, and genuinely easy to use.

Learn More About Us
Carer providing compassionate support to an elderly gentleman at home

Guides for UK home care agencies

In-depth, regulator-aware guides, whether you're choosing software or starting an agency from scratch.

Starting an agency? Step by step registration guides by nation: England (CQC), Wales (CIW), Scotland (Care Inspectorate) and Northern Ireland (RQIA).

The UK Home Care Software Buyer's Guide

A 10 page PDF workbook with a 12 point scorecard, pricing and total cost of ownership, four nation compliance and a vendor comparison worksheet. No sign up.

Download the buyer's guide
View all guides & articles
FAQ

Questions UK Agencies Ask Us

Pricing, compliance, moving your data across, the carer app and the family portal.

HomecareOS starts at £49 per month + VAT, the full core platform including scheduling, digital care records, compliance and the carer mobile app. Coordinators, managers and other office staff who don't deliver visits are unmetered, and there is no cap on service users. Telephone support and training is an optional add-on at £39 per month + VAT.
Yes. HomecareOS is built specifically for the UK across all four nations: CQC (England), CIW (Wales), Care Inspectorate (Scotland) and RQIA (Northern Ireland). PIR auto-population, incident audit trails, training expiry tracking and inspection-ready dashboards are all included.
Yes, and migrating your live data is included. We move your current carers, service users, care plans and rota from Birdie, Access Care Planning, CarePlanner, Nourish, CareLineLive, Log my Care and other UK care software, and you switch within 7 days of sending us your exports. Historic records are the one thing we charge for, priced on how many people and how many years of history they cover.
GPS-verified visit check-in/out, digital care notes, eMAR (electronic Medication Administration Record), body maps, observations, holiday requests and offline mode for poor signal areas. Available on iOS and Android, included on every plan.
HomecareOS starts at £49 per month + VAT, with the office team unmetered, typically 50-75% cheaper than enterprise alternatives like Birdie, Access Care Planning and Nourish, which charge £15-30 per user per month including coordinators. Telephone support and training is an optional £39 per month add-on + VAT.
Your care records and uploaded files are stored in Ireland, on Amazon Web Services through our database provider Supabase, and the HomecareOS application's server functions run in Dublin. Data is encrypted in transit and at rest, and every application table has row-level security switched on, so staff only see records from the agency they work for. Some features rely on specialist providers for phone calls, text messages, email, maps, payments, notifications and AI, and some of them process data outside the UK and EU. PsycheMeta Ltd, the company behind HomecareOS, is registered with the Information Commissioner's Office (registration number ZC101853). Every correction to a medication record or care note keeps the original, the reason and who made it.
AI Rota Builder is a Pro plan feature that builds optimal rotas in seconds based on carer availability, distance to service users, qualifications, continuity of care, contract hours and preferences. It also runs the Cover Finder for last-minute cancellations, finding the best available carer based on weighted scoring.
Yes. The Family & Service User Portal is included on every plan. Families get visit updates, carer profiles, care notes access and a direct communication channel with the agency. No more anxious phone calls about whether the carer turned up.

Ready to Transform Your Home Care Agency?

One platform for onboarding, scheduling, invoicing, payroll and four-nation compliance. Starts at £49 per month + VAT.

Still weighing up your options? Read our complete UK home care software guide.